General Terms and Conditions AncotechLub (known as Ancotech)

Ancotech acts in accordance with economic and financial sanctions, trade embargos or any other similar measures imposed by the European Union, United Nations Security Council, the United States government, a United States organisation (for instance the Office of Foreign Assets Control, the US State Department, the US Department of Commerce, the US Department of Treasury) or a similar authority (“Sanction measures”) to natural persons, company’s, or nations, included in OFAC and EU sanctions lists.

Client is prohibited to deliver goods coming from Ancotech in conflict with Sanction measures to natural persons, company’s or nations who are listed on a list of OFAC and EU sanctions. Client indemnifies Ancotech from and against any claims by third parties for acting in conflict with the obligations as mentioned in the previous sentence.

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In all cases in which we act as offeror or supplier, our offers, assignments given to us and agreements concluded with us are subject to the METAALUNIE TERMS AND CONDITIONS (page 3). These terms and conditions have been filed at the Registry of the Rotterdam District Court.

Dutch law applies. The Vienna Sales Convention (CISG) does not apply, nor does any other international regulation that may be excluded.

The Dutch civil court with jurisdiction in the Contractor’s place of business is authorised to take cognisance of any disputes. The Contractor may deviate from this rule governing jurisdiction and rely on the statutory rules governing jurisdiction instead.

Ancotech webshop – General Terms and Conditions

Drafted on 6th of February 2020,

General Terms and Conditions of Ancotech, established at Zeppelinstraat 14, 1704 SH, te Heerhugowaard the Netherlands, registered with the Chamber of Commerce under number 91507057.

Terms and Conditions

These General Terms and Conditions are only applicable on the webshop of Ancotech. On all other products and services offered by Ancotech, the general terms and conditions of Koninklijke Metaalunie stated as:

METAALUNIEVOORWAARDEN, filed at the office of the Clerk of the Rotterdam District on the 1st of January 2014, are applicable.

Definitions

In these General Terms and Conditions, the following terms are used as defined below, unless explicitly stated otherwise. General Terms and Conditions: The General Terms and Conditions as stated below

Ancotech: Ancotech, registered with the Chamber of Commerce under number 91507057 Company: The Client acting in the exercise of a trade or profession

Consumer: The Client not acting in the exercise of a trade or profession

Distance sales: Every contract concluded between the Client and the Ancotech, where under an organised distance sales, with the exclusive use of one or more means of distance

communication up to and including the time at which the contract is concluded, such as

a website, telephone or other means of distance communication

Contract: Any contract entered into between Ancotech and the Client

Products: All items that are the subject of the Contract entered into between Ancotech and the Client

Client: The one who has accepted the validity of these General Terms and Conditions and has purchase the product and/or had given instructions for the provision of the Service. The

Client includes both consumers as companies

Scope

These General Terms and Conditions apply to every Offer and Contract entered into between Ancotech and the Client, unless the parties are departed from the General Terms and Conditions explicitly and in writing.

These General Terms and Conditions are also applicable to contracts with Ancotech for the implementation of which third parties must be involved.

The applicability of any of the Client’s purchasing conditions or other general terms and conditions is expressly excluded.

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If one or more provisions of these General Terms and Conditions are void or voidable, the other provisions of these General Terms and Conditions remain in effect. In this event, Ancotech and the Client will consult with each other to agree new provisions to replace the void or voided ones

Deviations from the Contract and the General Terms and Conditions are only valid if they are explicitly agreed with Ancotech in writing

If Ancotech not always require the strict compliance of these General terms and Conditions, this will not mean that the provisions of the General terms and Conditions will not apply, or that Ancotech to any degree would lose the right in other cases to demand the strict compliance of these General terms and Conditions

Offers

Offers should preferably be made in writhing and/or in electronic form, unless pressing circumstances make this impossible.

All offers are without obligation/non-binding, unless a period for acceptance is stated in the offer. If a period for acceptance is stated in the offer, the offer or quotation will lapse after this period has expired

Ancotech cannot be held to its offer if the Client, in accordance with the requirements of reasonableness and fairness and generally accepted standards, should have understood that the offer or an element thereof contains a manifest fault or clerical error.

If the acceptance departs from the offer included in the offer, whether or not on points of minor importance, then Ancotech is not bound by this. The Contract then does not come into being in accordance with this differing acceptance, unless Ancotech indicates otherwise.

A composite offer does not oblige Ancotech to perform an element of the Assignment for a corresponding part of the stated price

Offers do not automatically apply to future orders or reorders

Formation of the contract

The Contract comes into being through the timely acceptance by the Client of Ancotech’s offer

Duration of the contract

The Contract will be concluded for an indefinite period, unless the nature of the Contract states otherwise or if parties have agreed otherwise explicitly and in writing

Amendments to the contract

If, during the implementation of the Contract, it becomes apparent that it is necessary to amend or supplement the Contract to ensure its proper implementation, then Ancotech will inform the Client of this as soon as possible. The parties will then amend the Contract in a timely manner and in mutual consultation.

If the parties agree that the Contract will be amended or supplemented, this can influence the time of the completion of the implementation. Ancotech will inform the Client of this as soon as possible.

If the amendment or supplementation of the Contract will have financial, quantitative and/or qualitative consequences, then Ancotech will inform the Client of this in advance.

If a fixed Honorarium, price is agreed, then Ancotech will indicate the extent to which the amendment or supplementation of the Contract will influence the price. In this event Ancotech will attempt, as far as possible, to issue a quotation in advance.

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Ancotech may not make any additional charges if the amendment or supplementation is a consequence of circumstances that can be attributed to Ancotech

Amendments to the Contract originally entered into between the Client and Ancotech are only valid from the time at which these amendments are accepted in writing by both parties by means of a supplementary or amended Contract.

Implementation of the contract

Ancotech will implement the Contract to the best of its knowledge and ability, and in accordance with the requirements of good workmanship

Ancotech is entitled to arrange for certain work to be carried out by third parties. The applicability of article 7:407, paragraph 2 and article 7:409 of the Dutch Civil Code is explicitly excluded

Ancotech is entitled to implement the Contract in phases

If the Contract is implemented in phases, Ancotech is entitled to invoice and require payment for each implemented element separately. If and for as long as this invoice is not paid by the Client, Ancotech is not obliged to implement the following phase, and is entitled to suspend the contract

If the Contract is implemented in phases, Ancotech is entitled to suspend the implementation of those elements that belong to the following phase or phases until the Client has approved in writing the results of the preceding phase

The Client will issue all information or instructions that are necessary for the implementation of the Contract, or which the Client can be reasonably expected to understand are necessary for implementation of the Contract, to Ancotech in a timely manner

If the above-mentioned information and instructions are not issued, or not issued in a timely manner, then Ancotech is entitled to suspend the implementation of the Contract. The additional expenses that are incurred through the delay will be borne by the Client

The applicability of article 7:404 of the Dutch Civil Code is explicitly excluded

Prices

The prices are expressed in euros and regarding the Client in the capacity of Consumer inclusive of VAT, import and export duties, excise duties and other taxes or government levies, unless indicated otherwise

The prices are expressed in euros and regarding the Client in the capacity of Company exclusive of VAT, import and export duties, excise duties and other taxes or government levies, unless indicated otherwise

The prices are inclusive of travel, accommodation, packaging, delivery, transportation costs and administration costs, unless indicated otherwise

For shipments abroad extra fee will be charged

If a fee isn’t expressly agreed, the Honorarium will be determined by the actual amount of hours and the usual hourly fee of Ancotech

Ancotech will provide a statement of all associated costs or provide information on the basis of which these costs can be calculated by the Client, in a timely manner before the Contract is entered into

Amendment of prices

If Ancotech agrees a fixed price when the Contract is entered into, then Ancotech is entitled to increase this Honorarium, price or fee, also when the Honorarium, price or fee is not originally specified provisionally.

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If Ancotech has the intention of amending the prices it will inform the Client of this as soon as possible

If the increase of the Honorarium, price or fee takes place within three months of the Contract being entered into, the Client can terminate the Contract by means of a written statement, unless:

- the increase arises from a right of Ancotech or an obligation resting upon Ancotech in accordance with the law; - Ancotech is still prepared to implement the Contract on the basis of that which was originally agreed; - it is stipulated that the implementation will be carried out more than three months after the Contract was entered into

The Client is entitled to terminate the Contract if the Honorarium, price or the fee are increased more than three months after the Contract was entered into, unless it is stipulated in the Contract that the implementation will be carried out more than three months after the Contract was entered into

Ancotech will inform the Client in the event of the intention to increase the Honorarium, price or the fee, stating the extent of the increase and the date upon which it will take effect

Distance sales

This provision only applies to the Client in the capacity as Consumer

In the event of distance sales delivery has to take place within thirty days

In the event of sales distance Ancotech has the right to oblige the Client to pay at most 50 percent of the Honorarium in advance

In the event of distance sales, the Client has the right to withdraw the contract during a period of fourteen days after receiving the goods, without giving any reason

If Ancotech did provide the required information regarding the right of withdrawal or did not issued the information in the correct form, the Client has the right to terminate the Contract, without given any reason, during a period of three months after the Client received the Products of Ancotech. If the Ancotech provided the Client with the above-mentioned information during the three months, the withdrawal period shall expire fourteen days after the day upon which the Client receives that information

The Client can withdraw the contract by using the model form of Ancotech or in another manner chosen by the Client

If the Client sends the goods back, the Client has to return the goods in a proper packaging with all accessories and in original condition. The shipping costs will be at risk and for account of the Client

If the Client used his right to withdrawal the Contract, the Client is obliged to return the goods within fourteen days

If the Client used his right to withdrawal the Contract, Ancotech will reimburse all payments, including the shipping costs, within fourteen days after the dissolution of the Contract

If the goods are not available, Ancotech will inform the Client of this as soon as possible and Ancotech will reimburse the payment within fourteen days. If Ancotech and the Client agree that a good of similar quality and price may be delivered, the shipping costs will be for the account for the Client. The foregoing is only applicable if the Client uses his right to terminate the Contract during the withdrawal period

The provisions of this article shall not apply if the Contract regards to

- products and for which the price is dependent on fluctuations in the financial market which cannot be controlled by the Ancotech and which may occur within the withdrawal period;

- products that cannot be returned because of their nature;

- products specifically made for the Client;

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Delivery

Delivery regarding the client in the capacity as a Consumer takes place by giving the Client control over the goods. After the delivery the good are at risk of the Client

Delivery regarding the client in the capacity as a company takes place by making the goods these are made available to the Client. After the delivery the good are at risk of the Client

Delivery takes place at the address given by the client, unless otherwise agreed

The Client is obliged to accept the purchased goods at the moment when they be handed over to him, unless this will entail serious objections or unreasonable costs

If the Client refuses to accept the goods at the place of delivery or the Client is negligent in providing data or instructions, which are necessary for the delivery, the goods which were intended for the delivery, will be stored at the risk and expense of the Client, after Ancotech inform the Client of this

The Client is obliged to accept the purchased goods at the moment they are available to him or when they be handed over to him

If the Client refuses to accept the goods at the place of delivery or the Client is negligent in providing data or instructions, which are necessary for the delivery, the goods which were intended for the delivery will be stored at the risk and expense of the Client. In this case the Client shall bear any additional costs

Delivery periods

The delivery will take place within one working day

If a period is agreed or stated for the delivery of the product, then this period is only indicative and is not to be regarded as a strict deadline

If Ancotech needs information or instructions from the Client that are necessary for the delivery, then the delivery period will commence after the Client has provided these to Ancotech

If a delivery period is exceeded, the Client must issue Ancotech written notice of default, whereby Ancotech will be offered a reasonable period to deliver the good

A notice of default is not necessary if the delivery has become permanently impossible, or it otherwise becomes apparent that Ancotech will not meet its obligations arising from the Contract. If Ancotech does not delivery within this period, then the Client is entitled to terminate the Contract without judicial intervention and/or seeking compensation

Transfer of risk

This provision only applies to the Client in the capacity as a Company

The items that are the subject of the Contract are at the cost and risk of Ancotech until the time that these are made available to the Client

The risk of loss, damage or reduction in value of items that are the subject of the Contract is transferred to the Client in the capacity as a Company at the time that the items become available to the Client in the capacity as a Company or to a third party designated by the Client.

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Passing of Risk

This provision only applies to the Client in the capacity as Consumer

Until the moment the goods are brought under the Client’s control, the goods subject to the Agreement will be for the account and at the risk of Ancotech

The risk of loss, damage or decrease in value of the goods that are subject to the Contract passes on to the Client in the capacity as a Consumer at the moment the goods are brought under the control of the Client in the capacity as a Consumer or a third party appointed by the Client

Payment

Payment will take place by means of transfer to a bank account specified by Ancotech, unless agreed otherwise. Transfer will take place by means of an invoice

Payment can be made both in advance and afterwards. In the case of distance sales payment can be made afterwards

Payment afterwards must be made within 14 days of the invoice date, in a manner to be specified by Ancotech and in the currency in which the invoice is issued, unless agreed otherwise

The Client is not authorised to deduct any amount from the payable amount by reason of a counterclaim made by the Client

Ancotech and the Client may agree that payment be made in instalments in proportion with the progress of the work. If payment in instalments is agreed, the Client must make payment in accordance with the periods and percentages as established in the Contract

Objections to the level of the invoice do not have the effect of suspending the payment obligations

After the expiry of a period of 14 days after the invoice date, the Client will be, without a notice of default, by operation of law in default. The Client has to bear from the moment of default on the immediately claimable amount an interest at the rate of 2% per month, unless the statutory interest rate is higher

In the event of bankruptcy, suspension of payment or placement under conservatorship, the amounts owed to Ancotech and the obligations of the Client towards Ancotech are immediately claimable

Collection costs

If the Client is in default or in breach of the Contract in fulfilling its obligations (in a timely manner) then all reasonable costs incurred to obtain an out-of-court settlement are payable by the Client

With regard to the extrajudicial (collection) charges, Ancotech is entitled, in so far as the Client acts in the capacity as a Company, to depart from article 6:96 paragraph 5 of the Dutch Civil Code and the Payment of Extrajudicial Collection Charges Decree, to a payment of 15% of the total outstanding principal sum, with a minimum of € 90,- for every invoice that is wholly or partly unpaid

With regard to the extrajudicial (collection) charges, Ancotech is entitled, in so far as the Client act in the capacity as a Consumer, to a payment of the maximum sum that is determine in the Payment of Extrajudicial Collection Charges Decree

In so far as the Client act in the capacity as a Consumer, Ancotech is only entitled to a reimbursementof extrajudicial collection charges after the Ancotech send the client a reminder to pay within 14 days the outstanding invoice or invoices after the client came into default

Any reasonable legal costs and execution costs incurred are also payable by the Client.

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Retention of title

All items supplied by Ancotech within the framework of the Contract remain the property of Ancotech until the Client has properly fulfilled and fully complied with that which is required of it by virtue of the Contract

Payable amounts also include the reimbursement of all charges and interest, including those of earlier or later supplies and services provided, as well as compensation claims due to breach of contract

For as long as the ownership of the supplied items has not been transferred to the Client, the Client may not sell on, pledge or in any other way encumber that which falls under the retention of title, except within the normal conduct of its business

Suspension

If the Client does not fulfil an obligation arising from the Contract or does not meet it fully or in a timely manner, then Ancotech is entitled to suspend the corresponding obligation. In the event of partial or inadequate fulfilment, suspension is only permitted in so far as this is justified by the shortcoming

Moreover, Ancotech is entitled to suspend the fulfilment of the obligations if:

- after the Contract is entered into, Ancotech becomes aware of circumstances that give good grounds to fear that the Client will not fulfil its obligations;

- the Client is requested, on entering into the Contract, to provide security for the fulfilment of its obligations arising from the Contract, and this security is not provided or is insufficient;

- circumstances arise of such a nature that fulfilment of the Contract is impossible, or that the unamended maintenance of the Contract cannot be reasonably required of Ancotech

Ancotech reserves the right to claim compensation

Termination

If the Client does not fulfil an obligation arising from the Contract, or does not meet it fully, in a timely manner or properly, then Ancotech is entitled to terminate the Contract with immediate effect, unless the shortcoming, in view of its limited significance, does not justify the termination

Moreover, Ancotech is entitled to terminate the Contract with immediate effect if:

- after the Contract is entered into, Ancotech becomes aware of circumstances that give good grounds to fear that the Client will not fulfil its obligations;

- the Client is requested, on entering into the Contract, to provide security for the fulfilment of its obligations arising from the Contract, and this security is not provided or is insufficient;

- due to a delay on the part of the Client, Ancotech can no longer be required to fulfil the Contract under the originally agreed conditions;

- circumstances arise of such a nature that fulfilment of the Contract is impossible, or that the unamended maintenance of the Contract cannot be reasonably required of Ancotech;

- the Client is declared bankrupt, submits an application for a suspension of payment, requests the application of debt rescheduling for natural persons or is served with a writ of sequestration on all or part of its property; - the Client is placed under conservatorship;

- the Client deceases

Termination will take place by means of a written declaration, without judicial intervention

If the Contract is terminated, the Client’s debts to Ancotech become immediately due and payable

If Ancotech terminates the Contract on the above-mentioned grounds, Ancotech is not liable for any costs or compensation. If the termination is attributable to the Client, the Client is liable for the damage suffered by Ancotech.

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Force majeure

Breaches may not be attributed to Ancotech or the Client if they are not their fault, or if they are not accountable by law, juristic act, or according to the generally accepted standards. In this case the parties are also not bound to fulfil the obligations arising from the Contract

In these General Terms and Conditions, the term “force majeure” is defined as – in addition to what is understood in law and jurisprudence in this regard – all external causes, foreseen or unforeseen, upon which Ancotech can exercise no influence and through which Ancotech is not able to fulfil its obligations

Circumstances regarded as resulting in force majeure include strikes, lockouts, fire, water damage, natural disasters or other external contingencies, mobilisation, war, traffic congestion, blockades, import or export restrictions or other government measures, stagnation or delay in the supply of raw materials or machinery components and lack of labour forces, as well as any circumstances through which normal business operations are impeded, as a result of which the fulfilment of the Contract by Ancotech cannot be reasonably sought by the Client

Ancotech is also entitled to invoke force majeure if the circumstance that hinders (further) fulfilment of the Contract occurs after Ancotech should have fulfilled its obligations

In case of force majeure the parties are not obliged to proceed with the Contract and are not bound to pay any compensation

During the period that the force majeure continues, both Ancotech and the Client can fully or partly suspend the obligations arising from the Contract. If this period lasts for longer than 2 months, both parties are entitled to terminate the Contract with immediate effect, by means of a written notification, without judicial intervention and without the parties being able to claim any damages

If the situation of force majeure is of a temporary nature, Ancotech reserves the right to suspend the agreed service for the duration of the situation of force majeure. In the event of permanent force majeure both parties are entitled to terminate the Contract without judicial intervention

If at the time of the occurrence of force majeure Ancotech has already partly fulfilled, or will fulfil, its obligations arising from the Contract, and independent value accrues to the part fulfilled or to be fulfilled, then Ancotech is entitled to separately invoice the part already fulfilled or to be fulfilled. The Client is bound to pay this invoice as if there were a separate Contract

Guarantees

Ancotech accordingly guarantees that the delivered goods will be conform with the Contract. Ancotech also guarantees that the delivered goods meet the usual requirements and standards that can be reasonably met and that the goods have the qualities, all circumstances taking into account, that are required for normal use.

The guarantee stated in these General Terms and Conditions applies to usage within and outside Europe.

Regarding Products the guarantee isvalid for a period of one year from the moment of the delivery, unless the nature of the Product states otherwise of the parties agreed otherwise. After the period of the guarantee expiry all costs for repair or replacement, including administration, shipping and travel costs, will be charge to the Client

If the delivered Product has been produced by a third party, the third party will provide the guarantee, unless indicated otherwise

If the delivered Product does not conform with the guarantee, company will, after notification of this, replace or repair the Product free of charge within a reasonable period

When the guarantee period has expired, all costs of repair or replacement, including administrative, shipping and call-out charges, will be borne by the Client.

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No form of guarantee covers damage caused by incompetent use or lack of care, or as a result of alterations made by the Client or by third parties, nor does Ancotech provide any guarantee for damage arising as a result of these defects

The guarantee also becomes inoperative if the defect has arisen through or is a result of circumstances beyond the control of Ancotech. These circumstances include weather conditions

Examination and claims

The Client is obliged to examine the delivered goods at the time of delivery, but in any case, within 10 days after the delivery. The Client must examine whether the quality and quantity of the Service comply with what the parties agreed, at least meet the requirements that are common in trade

Visible defects and shortcomings have to be reported within 7 days after the delivery in writing to Ancotech. The defective product must be returned together with the proof of purchase, unless this is impossible or unreasonably onerous. This applies for the Client in the capacity of a Consumer

Non-visible defects and shortcomings have to be reported within three working days after its discovery to Ancotech. The defective product must be returned together with the proof of purchase, unless this is impossible or unreasonably onerous

The right to (partial) restitution of the price, repair or replacement of the Product or compensation lapses, if the defects will not be reported within the prescribed period, unless the nature of the Product states otherwise or from circumstances of the case a broader period arises

For the client acting in the capacity af Consumer, a period of two months applies regarding the discovery of visible and non-visible defects, as referred to in Article 7:23 of the Dutch Civil Code

The payment obligation will not be suspended if the Client reports the defect to Ancotech within the prescribed period

If the Client complaints in time, the Client will stay obliged to purchase and pay for the purchased goods, unless these goods have no independent value

Liability

The implementation of the Contract is entirely at the risk and responsibility of the Client. Ancotech is only liable for direct damage that has arisen through wilful recklessness or an intentional act or omission of Ancotech. Direct damage should only be understood as:

- Material damage to the property of the Client;

- Reasonable costs incurred by the Client to determine the liability and (the extent of direct) damage; - Reasonable costs, which the Client has reasonably made to prevent or limit the damage, insofar as the Client demonstrates that these costs have led to a restriction of direct damage;

- Reasonable costs, which the Client has reasonably incurred in order to obtain an extrajudicial satisfaction, as referred to in article 6:96 (2) (c) of the Dutch Civil Code

The liability of Ancotech is excluded for indirect damage, including in any event consequential damage, loss of profit, lost savings and loss due to business interruption, or immaterial damage to the Client. In the case of consumer purchase, this limitation does not extend further than is permitted pursuant to article 7:24, paragraph 2 of the Dutch Civil Code.

Ancotech is not liable for damage, of whatever nature, resulting from Ancotech basing its actions upon inaccurate and/or incomplete information provided by the Client, unless this inaccuracy or incompleteness ought to have been known to Ancotech

The limitations of the liabilities in this article will not apply if the damage is due to an intentional act or recklessness of Ancotech or due to his managing employee.

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If Ancotech is liable for any damage, then the liability of Ancotech is limited to an amount with a maximum of € 7.500, - or to the amount to which the insurance taken out by Ancotech gives entitlement, with the deduction of the policy excess borne by Ancotech under the terms of the insurance

The Client must report the damage for which Ancotech can be held liable to Ancotech as soon as possible, but in any event within 10 days of the damage having arisen, on penalty of the forfeiture of any right to compensation for this damage

Any liability claims against Ancotech lapses within one year of the Client having become aware, or possibly reasonably having become aware, of the harmful event

Indemnity

The Client indemnifies Ancotech against any claims by third parties who suffer damage in connection with the implementation of the Contract which is attributable to the Client

If Ancotech may be sued for this reason, then the Client is bound to provide Ancotech with both judicial and extrajudicial support. Furthermore, all costs and damage on the part of Ancotech and third parties will be at the expense and risk of the Client

Limitation period

In departure from the legal limitation period, a limitation period of one year applies to all claims against Ancotech and any third parties brought in by Ancotech

The foregoing shall not apply to claims which are based on the non-conformity of the delivered goods of the Contract. In this case claims lapses after two years after the Client has informed Ancotech about the defect of the delivered good

Intellectual property

Ancotech reserves the rights and powers accruing to it under the provisions of the Copyright Act and other intellectual property legislation and regulations

Ancotech reserves the right to utilise the knowledge acquired for the performance of the work and general information for other purposes and other work, in so far as no confidential information is hereby communicated to third parties.

Privacy and cookies

Ancotech will store the details and information that the Client provides to Ancotech carefully and confidentially

Ancotech acts in accordance with the GDPR which is effective from May 25, 2018. Ancotech will keep a register of processing activities on the basis of the GDPR

Ancotech will only use the details and information of the Client in the context of the execution of its delivery obligation or the handling of a complaint

Ancotech may only use the personal details of the Client within the framework of the implementation of its obligation to supply, or of dealing with a complaint

It is not permitted for Ancotech to lend out, rent, sell or in any other way make public the personal data of the Client. The information that Ancotech collects through cookies may only use this personal data for necessary specific purposes

Ancotech is not permitted to lend out, hire out or sell the personal details of the Client, or to publicise them in any other manner

Ancotech will not keep the personal data longer than necessary.

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The Client is entitled to file a complaint with the Dutch Data Protection Authority regarding his / her personal data. The Dutch Data Protection Authority is obliged to handle this complaint

The Client agrees that Ancotech may approach the Client for statistical or customer satisfaction research. If the Client does not wish to be approached for research, the Client may make this known

The Client agrees that Ancotech may approach the Client for statistical or customer satisfaction research. If the Client does not wish to be approached for research, the Client may make this known

Newsletter

The Client can sign up for the newsletter

The newsletter will keep the Client informed of the latest new and the most recent developments The Client will receive the newsletter by e-mail

The Client can opt out in writing of though a hyperlink of the newsletter at any time. In this case the Client will receive no more messages

Interpretation

The Dutch version of the General Terms and Conditions of Ancotech is the authentic version. This version of the General Terms and Conditions will take precedence in the event of the explanation or interpretation of the General Terms and Conditions. In the event of a difference in meaning or interpretation between the two versions, then the Dutch version of the General Terms and Conditions will prevail

Amendment of the general terms and conditions

Ancotech is entitled to amend the general terms and conditions unilaterally

Amendments will also apply to Contract that are already concluded

Ancotech will inform the Client by e-mail about the amendments

The amendments to the general terms and conditions will be in force thirty days after the Client is informed of the amendments

If the Client does not agree with the announced amendments, the Client is entitled to terminate the Contract

Applicable law, disputes

Dutch law is exclusively applicable to all legal relationships to which Ancotech is a party. This also applies if an obligation is wholly or partly fulfilled outside of the Netherlands or if the Client has its place of business outside of the Netherlands

The applicability of the Vienna Sales Convention (CISG) is excluded

Disputes between Ancotech and the Client will only be submitted to the competent court in the Noord-Holland district, unless the law mandatorily prescribes otherwise.

These General Terms and Conditions are filed at the Chamber of Commerce under number 58523448.